{"id":36147,"date":"2021-11-01T04:23:16","date_gmt":"2021-11-01T04:23:16","guid":{"rendered":"https:\/\/www.proprofschat.com\/blog\/?p=36147"},"modified":"2025-02-19T07:07:39","modified_gmt":"2025-02-19T07:07:39","slug":"olark-alternatives","status":"publish","type":"post","link":"https:\/\/www.proprofschat.com\/blog\/olark-alternatives\/","title":{"rendered":"Best Olark Alternatives: 10 Competitors to Consider in 2026"},"content":{"rendered":"\n<p><strong><em>Want to switch from Olark but don\u2019t know what to choose instead?<\/em><\/strong>&nbsp;<\/p>\n\n\n\n<p>If that\u2019s your train of thought, you\u2019ve landed on the right piece. We\u2019re discussing Olark alternatives that can help your business replace it with the right match.&nbsp;<\/p>\n\n\n\n<p>Our team has collaborated and created a quick guide for you. We will cover the following aspects in this guide<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_Quick_Overview_of_Olark_Alternatives\"><\/span><strong>A Quick Overview of Olark Alternatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"tablepress-23-scroll-wrapper\" class=\"tablepress-scroll-wrapper\">\n\n<table id=\"tablepress-23\" class=\"tablepress tablepress-id-23 tablepress-responsive\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Product<\/th><th class=\"column-2\">Features<\/th><th class=\"column-3\">Pricing<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\"><ul><li><b>ProProfs Chat<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Supports chatbot functionality for 24x7 automation<\/li><li>Helps you share files during a chat<\/li><li>Integrates with 50+ powerful platforms<\/li><li>Engages with chat greetings &amp; announcements<\/li><li>Offers in-depth reports and analytics<\/li><ul><\/td><td class=\"column-3\"><ul><li>Trial Plan: $0\/15 days<\/li><li>Essentials Plan: $20\/user\/mon<\/li><li>Premium Plan: $60\/user\/mon<\/li><li>Business Plan: Request a custom quote<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\"><ul><li><b>Zendesk Chat<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Offers pre-built analytics<\/li><li>Helps you set up a knowledge base<\/li><li>Reduces response time with canned messages<\/li><li>Automates support requests with a chatbot<\/li><li>Enables you to manage support queue<\/li><ul><\/td><td class=\"column-3\"><ul><li>Suite Team Plan: $49\/agent\/mon<\/li><li>Suite Growth Plan: $79\/agent\/mon<\/li><li>Suite Professional Plan: $99\/agent\/mon<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\"><ul><li><b>Help Scout<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Offer instant answers with self-help<\/li><li>Showcases other support platforms<\/li><li>Helps you route chats automatically<\/li><li>Works as call center management platform<\/li><li>Creates canned responses for your team to use<\/li><ul><\/td><td class=\"column-3\"><ul><li>Standard Plan: $20\/user\/mon<\/li><li>Plus Plan: $35\/user\/mon<\/li><li>Company Plan: Contact and request a quote<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\"><ul><li><b>LiveChat<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Helps you get a sneak-peak at customer\u2019s message<\/li><li>Allows you to exchange files during conversations<\/li><li>Engage customers right away with eye-catchers<\/li><li>Offers access to real-time reports and analytics<\/li><li>Provides access to 200+ powerful integrations<\/li><ul><\/td><td class=\"column-3\"><ul><li>Starter Plan: $16\/user\/mon<\/li><li>Team Plan: $33\/user\/mon<\/li><li>Business Plan: $50\/user\/mon<\/li><li>Enterprise Plan: Request a quote<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\"><ul><li><b>Drift<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Creates canned responses for instant answers<\/li<li>Manages support requests with a chatbot<\/li><li>Helps you set auto-responders<\/li><li>Allows your agents to sync calendars<\/li><li>Helps you share files and important information<\/li><ul><\/td><td class=\"column-3\"><ul><li>Premium Plan: Request a quote<\/li><li>Advanced Plan: Request a quote<\/li><li>Enterprise Plan: Request a quote<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\"><ul><li><b>Intercom<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Helps you capture leads automatically<\/li><li>Maintains unlimited customer database<\/li><li>Offers a conversational chatbot<\/li><li>Allows agents to send auto-responses<\/li><li>Offers multiple integration options<\/li><ul><\/td><td class=\"column-3\"><ul><li>Starts at $79\/user\/mon<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\"><ul><li><b>LiveAgent<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Helps you send proactive chat invites<\/li><li>Offers a diverse chat button gallery<\/li><li>Provides a detailed chat invitation gallery<\/li><li>Distributes the chats equally with routing<\/li><li>Allows you to track live chat sessions in GA<\/li><ul><\/td><td class=\"column-3\"><ul><li>Free Plan: $0\/agent\/mon<\/li><li>Ticket Plan: $15\/agent\/mon<\/li><li>Ticket+Chat Plan: $29\/agent\/mon<\/li><li>All-inclusive Plan: $39\/agent\/mon<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\"><ul><li><b>Tawk.to<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Helps you have a conversation in 45+ languages<\/li><li>Allows you to store unlimited chat history<\/li><li>Offers data on visitor engagement<\/li><li>Provides detailed reports &amp; analytics<\/li><li>Enables agents to switch from chat to video call<\/li><ul><\/td><td class=\"column-3\"><ul><li>Free live chat software<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\"><ul><li><b>Userlike<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Helps customers avoid long queues<\/li><li>Offers all-inclusive integration button<\/li><li>Provides smart customer profiles for agents<\/li><li>Integrates with powerful CRM platforms<\/li><li>Capture customer feedback with post-chat form<\/li><ul><\/td><td class=\"column-3\"><ul><li>Free Plan: $0\/mon<\/li><li>Team Plan: $90\/mon<\/li><li>Corporate Plan: $290\/mon<\/li><li>Business Plan: $720\/mon<\/li><\/ul><\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\"><ul><li><b>Pure Chat<\/b><\/li><\/ul><\/td><td class=\"column-2\"><ul><li>Offers in-depth chat analytics<\/li><li>Provides access to visitor information<\/li><li>Allows you to customize chat widget<\/li><li>Offers integration with leading platforms<\/li><li>Provide anytime, anywhere support<\/li><ul><\/td><td class=\"column-3\"><ul><li>Growth Plan: $39\/mon<\/li><li>Pro Plan: $79\/mon<\/li><\/ul><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<\/div><!-- #tablepress-23 from cache -->\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Olark_Live_Chat\"><\/span><strong>What is Olark Live Chat?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Olark live chat is a live chat software that allows users to offer instant, <a href=\"https:\/\/www.proprofschat.com\/features\/proactive-chat\/\">proactive support<\/a> to website visitors. This live chat solution helps its users capture leads, understand <a href=\"https:\/\/www.proprofsdesk.com\/blog\/ecommerce-customer-pain-points\/\">customer pain points<\/a>, personalize support conversations and generate more sales. Olark recently introduced a chatbot feature to its customers. That means they can now automate the support process efficiently.<\/p>\n\n\n\n<p>What\u2019s more, Olark\u2019s chatbot (called CoPilot) helps its users start and end a full-fledged conversation. It even <a href=\"https:\/\/www.proprofschat.com\/blog\/how-to-use-live-chat-for-lead-generation\/\">qualifies leads<\/a> for your business and enables you to build a solid contact list. Besides this, CoPilot also automates repetitive tasks and schedules callbacks for customers.<\/p>\n\n\n\n<p>Even with such benefits, some businesses would like to replace Olark live chat. We\u2019ve listed why companies decide to shift from Olark to one of their competitors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Look_for_an_Olark_Chat_Alternative\"><\/span><strong>Why Look for an Olark Chat Alternative?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This section aims to discover some of the pressing issues Olark users have or continue to face. These include the following.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><em>The drawback is that end customers using Olark\u2019s chat widget on the website can\u2019t close it once the conversation ends.<\/em><\/strong> It can hamper the user experience and may irate the customers browsing the website as well.<br><\/li>\n\n\n\n<li><strong><em>Olark also fails to share files during an ongoing conversation, such as images and documents.<\/em><\/strong> That means customers who want to share images of the issue they are facing can\u2019t do that with Olark in place. This may <a href=\"https:\/\/www.proprofschat.com\/blog\/first-contact-resolution\/\">extend the resolution time<\/a> and would end up taking more time from the operators.<br><\/li>\n\n\n\n<li><strong><em>It doesn\u2019t allow you to set different settings for different agents in the team.<\/em><\/strong> That means they can see all the things that only an admin should. In a nutshell, you can\u2019t set a different dashboard view for your agents that would help them concentrate on their designated activities only.<br><\/li>\n\n\n\n<li><strong><em>Olark\u2019s chatbot comes with limited functionalities.<\/em><\/strong> Setting it up and customizing its answers as per your needs can be a big challenge for users. This is one of the reasons why managing large pools of requests can get tricky for the chatbot. It may result in increasing frequent operator burnouts as well.<br><\/li>\n\n\n\n<li><strong><em>Users can face inconsistencies from Olark\u2019s customer support team.<\/em><\/strong> They aren\u2019t proactive and can take more time to resolve the issues faced by their users. This has already put off many of their users and encouraged them to look for an alternative solution.<\/li>\n<\/ul>\n\n\n\n<p>These five issues have cumulatively encouraged many of its users to search for the best Olark chat alternatives in the market. Before you start on this journey, we think you should search for a specific set of features. In case you aren\u2019t aware of them, then read through our next section.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Must-Have_Features_to_Look_for_in_Olark_Live_Chat_Software_Alternatives\"><\/span><strong>5 Must-Have Features to Look for in Olark Live Chat Software Alternatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We aim to explore five must-have features that you should look for in a list of best Olark alternatives.&nbsp;<\/p>\n\n\n\n<h3><ul><li><strong>Offers Advanced Chatbot Features<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>While looking at Olark competitors, make sure you choose one that offers a <a href=\"https:\/\/www.proprofschat.com\/blog\/chatbot-features\/\">chatbot with advanced features<\/a>. Your chatbot should provide in-depth reports and templates to help you get started in the right direction, unlike Olark. Also, ensure that the live chat tool offers branching logic to help you create the proper conversational structure for the chatbot.<\/p>\n\n\n\n<h3><ul><li><strong>Provides Access to Detailed Admin View<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>Your admins and agents should have different view access. Offering complete view access to all agents will divert their attention to other activities. This can hamper their productivity in the long run. That\u2019s why when searching for the best Olark alternative, make sure the software provider helps you divide both admin and agent view access easily.<\/p>\n\n\n\n<h3><ul><li><strong>Helps You Share Files of Different Formats<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>Olark users would agree that they can\u2019t share all types of files even today during an ongoing conversation with a customer. This forces them to switch to a different platform where sharing multimedia files isn\u2019t the issue. That\u2019s why you need to look for an Olark alternative that allows you to share files of all sizes and formats.<\/p>\n\n\n\n<h3><ul><li><strong>Gives You Access to Detailed Reports<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>Another must-have feature you need to focus on is <a href=\"https:\/\/www.proprofschat.com\/features\/reports-and-analytics\/\">detailed live chat reports<\/a>. When your team gets access to in-depth reports, it will be easier to understand the ongoing performance. They\u2019ll be able to identify their service loopholes and strategize to provide a better service experience to customers.<\/p>\n\n\n\n<h3><ul><li><strong>Provides You 24x7x365 Days Support<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>A lot of you also have complaints about Olark\u2019s support service, isn\u2019t it? Well, that\u2019s because you would need prompt services rather than waiting for hours for a resolution. In that case, you should also consider if the Olark live chat alternatives offer spontaneous, proactive support or not.<\/p>\n\n\n\n<p>These must-have features will guide you better and help you choose the best alternatives to Olark easily. But besides these features, you will need other criteria to select the best Olark alternatives for your business. We used three standards based on which we could finalize our list of Olark similar software.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_3_Selection_Standards_Used_to_Choose_Olark_Alternatives\"><\/span><strong>Top 3 Selection Standards Used to Choose Olark Alternatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This section aims to explore the three standards we\u2019ve used to curate our list of Olark alternatives. These include the following:<\/p>\n\n\n\n<h3><ul><li><strong>Online Rating<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>One of the first factors considered while building this alternative list was the online rating for each product. We believe that ratings can give an overall picture of how the customer views a product. For this, we had to refer to Google, Playstore, and listing site ratings.<\/p>\n\n\n\n<h3><ul><li><strong>Overall Feedback<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p>Understanding the benefits of a tool and its shortcomings is essential, and rating won\u2019t help you see them. You will have to read through customer reviews to understand customers\u2019 problems using a specific tool or how it helped them overcome one. We used case studies and online feedback to finalize our list of alternative tools<\/p>\n\n\n\n<h3><ul><li><strong>Product Pricing<\/strong><\/li><\/ul><\/h3>\n\n\n\n<p><br>Our team also felt that pricing plays a huge role in a customer\u2019s decision to invest in a service. That\u2019s why we took into account the pricing of all the products we\u2019ve listed in our guide. This will allow you to select an option that fits within your support budget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What are the Best Olark Chat Alternatives?<\/strong><\/h2>\n\n\n\n<p>After getting a grip on our selection criteria, it will be easier for your team and you to find the best Olark chat alternatives for your business. But just in case you don\u2019t know where to start, feel free to refer to our list below!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_10_List_Of_Tools_Like_Olark_Alternatives\"><\/span><strong>Top 10 List Of Tools Like Olark Alternatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. <a href=\"https:\/\/www.proprofschat.com\/\">ProProfs Chat<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Best for 24\/7 delightful customer support with AI chatbot<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"200\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/Like-Chat.jpg\" alt=\"\" class=\"wp-image-39504\"\/><\/figure>\n\n\n\n<p>We started our list of Olark alternatives with ProProfs Chat. This live chat solution can be set up easily in less than 5 minutes. With ProProfs Chat, you can <a href=\"https:\/\/www.proprofschat.com\/features\/real-time-visitor-tracking\/\">monitor all your visitors<\/a> and track all their real-time website activities. This will help your operators to initiate a chat proactively with them.<\/p>\n\n\n\n<p>But in case your operators are offline, then its chatbot comes in handy. It will help you answer all frequently asked questions or even create tickets in the absence of your operators. The chatbot functionality will also help you <a href=\"https:\/\/www.proprofschat.com\/features\/chat-routing\/\">transfer incoming chats to the correct department<\/a>.<\/p>\n\n\n\n<p>ProProfs Chat also supports integration with <a href=\"https:\/\/www.proprofschat.com\/integrations\/\">50+ powerful platforms<\/a>. You can even integrate native apps like <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.proprofskb.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">knowledge base<\/a>, <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.proprofsdesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">help desk<\/a>, <a href=\"https:\/\/www.proprofssurvey.com\/\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener nofollow\">survey maker<\/a>, and CRM. This will help you create a support bundle and ensure that your operators never miss out on support opportunities.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supports<a href=\"https:\/\/www.proprofschat.com\/chatbot\/\"> chatbot functionality<\/a> for 24&#215;7 automation<\/li>\n\n\n\n<li>Helps you share files during a chat<\/li>\n\n\n\n<li>Integrates with 50+ powerful platforms<\/li>\n\n\n\n<li>Engages with chat greetings &amp; announcements<\/li>\n\n\n\n<li>Offers in-depth reports and analytics<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>One of the best aspects of ProProfs Chat is its customer support. They do not let their customers leave without a solution. And even if they did miss out on a customer\u2019s query, they ensure to reach out to them later.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>They have an excellent chatbot feature in place. But they offer less templates to keep it simple for its users. More templates can reduce the amount of time a business needs to spend to complete its setup.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Trial Plan:<\/strong> $0\/15 days<\/li>\n\n\n\n<li><strong>Essentials Plan:<\/strong> $20\/user\/mon<\/li>\n\n\n\n<li><strong>Premium Plan:<\/strong> $60\/user\/mon<\/li>\n\n\n\n<li><strong>Enterprise Plan:<\/strong> Request a quote<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. <a href=\"https:\/\/www.zendesk.com\/service\/messaging\/live-chat\/\">Zendesk Chat<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Best for Zendesk users<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"260\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/Zendesk.jpg\" alt=\"\" class=\"wp-image-39506\"\/><\/figure>\n\n\n\n<p>Another popular live chat platform you can consider is Zendesk Chat. Using this live chat system, you can help your agents to view all conversations and customer history in seconds. It is quick and helps your agents avoid any performance lags. With this tool, you can also make sure that only complex support queries reach your agents, thanks to their chatbot feature.<\/p>\n\n\n\n<p>With Zendesk and its chatbot, you can ensure that no customer leaves without a response or even solutions. On top of that, Zendesk users can also capture support requests from messaging platforms and help your agents answer them all from one platform.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers pre-built analytics<\/li>\n\n\n\n<li>Helps you set up a knowledge base<\/li>\n\n\n\n<li>Reduces response time with canned messages<\/li>\n\n\n\n<li>Automates support requests with a chatbot<\/li>\n\n\n\n<li>Enables you to manage support queue<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>We like the fact that Zendesk chat can integrate with not just its chatbot but with other chatbot platforms as well. This gives the user the option of whether they would like to use the native app or a third-party application.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>Users can find it a bit difficult to upload and export data when using Zendesk Chat. That\u2019s because some of the data gets deleted during the export process. Loss of data can put Zendesk users a little behind on their progress.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Suite Team Plan<\/strong>: $49\/agent\/mon<\/li>\n\n\n\n<li><strong>Suite Growth Plan:<\/strong> $79\/agent\/mon<\/li>\n\n\n\n<li><strong>Suite Professional Plan:<\/strong> $99\/agent\/mon<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.helpscout.com\/live-chat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Help Scout<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Shared Inbox &amp; Customer Support<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"221\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/Helpscout.jpg\" alt=\"\" class=\"wp-image-39507\"\/><\/figure>\n\n\n\n<p>Help Scout is one of the customer support champions that is also known for its live chat functionality. It will allow your business to become more proactive and enable agents to offer a solution to customers before they ask for it.&nbsp;<\/p>\n\n\n\n<p>With Help Scout, your business can also capture leads and categorize them. This will help you add them to your contact lists and allow the sales team to identify if the visitor is a prospect or an existing customer.<\/p>\n\n\n\n<p>Moreover, this live chat solution also helps your agents connect and collaborate with other team members on returning customers. This can prove fruitful for your business as it will help your agents save time and offer a solution to customers in real time.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer instant answers with self-help<\/li>\n\n\n\n<li>Showcases other support platforms in case agents are busy or offline<\/li>\n\n\n\n<li>Helps you route chats automatically<\/li>\n\n\n\n<li>Works as call center management platform<\/li>\n\n\n\n<li>Creates canned responses for your team to use<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>They have a clean UI that makes it easier for agents to manage incoming support queries efficiently.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>You\u2019ll see live chat mostly bundled with their other products. This can overlap with already existing functionalities and impact the overall experience negatively.&nbsp;<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Plan:<\/strong> $20\/user\/mon<\/li>\n\n\n\n<li><strong>Plus Plan:<\/strong> $35\/user\/mon<\/li>\n\n\n\n<li><strong>Company Plan:<\/strong> Contact and request a quote<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.livechat.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">LiveChat<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Best for live chat with ticketing functionality<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"277\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA3.jpg\" alt=\"\" class=\"wp-image-39508\"\/><\/figure>\n\n\n\n<p>LiveChat is another live chat software we\u2019d like to recommend to you as Olark\u2019s alternative. Using this customer support tool, you can reach your customers proactively and identify a solution that fits their needs.&nbsp;<\/p>\n\n\n\n<p>What\u2019s more, you can integrate it with more than 200+ third-party applications. That means you can create your sales and support bundle as per your needs. Their native apps are not a part of the marketplace, but they can get integrated with a user\u2019s live chat account in a few minutes.<\/p>\n\n\n\n<p>Besides all this, LiveChat is also known for its engagement features such as targeted messages, different messaging modes, eye-catchers, and others. You can even change the look and feel of their live chat widget as it supports multiple customization settings.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps you get a sneak-peak of customer\u2019s message<\/li>\n\n\n\n<li>Allows you to exchange files during conversations<\/li>\n\n\n\n<li>Engage customers right away with eye-catchers<\/li>\n\n\n\n<li>Offers access to real-time reports and analytics<\/li>\n\n\n\n<li>Provides access to 200+ powerful integrations&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>LiveChat offers multiple chatbot templates to all its users. This proves beneficial for many of their customers as they don\u2019t have to spend much time setting up the chatbot on their websites.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>Staying connected to customers throughout the conversation can be a problem. Multiple customers have complained about how they couldn\u2019t sustain their conversations due to constant glitches. This has left many of their customers dissatisfied and conveys a wrong picture of the brand as well.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Starter Plan:<\/strong> $16\/user\/mon<\/li>\n\n\n\n<li><strong>Team Plan:<\/strong> $33\/user\/mon<\/li>\n\n\n\n<li><strong>Business Plan:<\/strong> $50\/user\/mon<\/li>\n\n\n\n<li><strong>Enterprise Plan:<\/strong> Request a quote<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.drift.com\/platform\/live-chat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drift<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Conversational Landing Pages<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"281\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA4.jpg\" alt=\"\" class=\"wp-image-39509\"\/><\/figure>\n\n\n\n<p>Drift promises to help your business connect with more visitors and assist them in finding a solution faster. It enables you to identify situations where a visitor would have the highest intent and triggers a message around it. It would personally approach such prospects and help them find the right solution hassle-free.<\/p>\n\n\n\n<p>Besides that, Drift also helps you shorten the sales cycle. It will help your agents to switch from a chat to a video call. This allows them to interact with customers face-to-face and close deals faster. Indeed this helps many of their current users to boost sales. You can also find detailed chatbot and live chat reports to identify where your support team needs to upgrade its services to maintain a good customer satisfaction level.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creates canned responses for instant answers<\/li>\n\n\n\n<li>Manages support requests with a chatbot<\/li>\n\n\n\n<li>Helps you set auto-responders<\/li>\n\n\n\n<li>Allows your agents to sync calendars<\/li>\n\n\n\n<li>Enables you to share files and important information<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>Even with a chatbot in place, Drift helps your business build personalized communication experiences for customers. This helps Drift stand out from a lot of businesses in the market.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>They have a confusing backend that can keep the agents busy figuring out the tool\u2019s features while offering support to the customer. This can delay the resolution time and even increase the response time. Both can result in dissatisfying your customers.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Premium Plan:<\/strong> Request a quote<\/li>\n\n\n\n<li><strong>Advanced Plan:<\/strong> Request a quote<\/li>\n\n\n\n<li><strong>Enterprise Plan:<\/strong> Request a quote<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.intercom.com\/live-chat\" target=\"_blank\" rel=\"noreferrer noopener\">Intercom<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Omnichannel platform with messenger and app<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"302\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA5.jpg\" alt=\"\" class=\"wp-image-39510\"\/><\/figure>\n\n\n\n<p>Another Olark live chat alternative that we\u2019d recommend you to give a shot is Intercom. This live chat system claims to help businesses build conversational support experiences for their customers. They offer business messenger bots that help you connect way faster with prospects and website visitors simultaneously.&nbsp;<\/p>\n\n\n\n<p>With Intercom, you can also gather customer data and use it to personalize each communication experience efficiently. What\u2019s more, you get an inbox that helps you store all your communications with the customers in one place. That means, on their return, your business can use those conversations and further personalize the experience. This will result in satisfied and loyal customers.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps you capture leads automatically<\/li>\n\n\n\n<li>Maintains unlimited customer database<\/li>\n\n\n\n<li>Offers a conversational chatbot<\/li>\n\n\n\n<li>Allows agents to send auto-responses<\/li>\n\n\n\n<li>Offers multiple integration options<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>It helps you run A\/B testing on how your chatbots might perform is one of the most significant advantages of using Intercom as an Olark alternative.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>One of Intercom\u2019s drawbacks has got to be their customer service. They aren\u2019t responsive, and it gives the wrong impression to all its customers.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<p><strong>Starts at<\/strong> $79\/user\/mon.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\" style=\"font-family: 'Roboto';\"><strong>Also Read: <\/strong><a href=\"https:\/\/www.proprofschat.com\/blog\/intercom-alternatives\/\">11 Best Intercom Alternatives &amp; Competitors [REVIEWED]<\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.liveagent.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">LiveAgent<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Simple and feature-rich live chat with gamification for agent motivation.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"241\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/Live-Agent.jpg\" alt=\"\" class=\"wp-image-39511\"\/><\/figure>\n\n\n\n<p>Primarily seen as a ticketing system, LiveAgent is another live chat solution your business can consider. LiveAgent is indeed a ticketing system, but it also offers live chat functionality to help users switch from tickets to a chat session. This helps them answer support questions faster and keep customers satisfied.<\/p>\n\n\n\n<p>LiveAgent helps your support operators see what customers are typing during an ongoing chat session to speed up the support process. This gives them grace time to come up with an ideal answer.&nbsp;<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps you send proactive chat invites<\/li>\n\n\n\n<li>Offers a diverse chat button gallery<\/li>\n\n\n\n<li>Provides a detailed chat invitation gallery<\/li>\n\n\n\n<li>Distributes the chats equally with routing<\/li>\n\n\n\n<li>Allows you to track live chat sessions in GA<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>LiveAgent gives you a good combination of live chat and a ticketing system. This is seen as one of the best advantages of this tool because you get the functionalities of two support systems.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>This support tool has a spam filter, but it doesn\u2019t work accurately. Many customers have complained about how they kept receiving spam messages, irrelevant to the business, regularly.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free Plan:<\/strong> $0\/agent\/mon<\/li>\n\n\n\n<li><strong>Ticket Plan:<\/strong> $15\/agent\/mon<\/li>\n\n\n\n<li><strong>Ticket+Chat Plan:<\/strong> $29\/agent\/mon<\/li>\n\n\n\n<li><strong>All-inclusive Plan:<\/strong> $39\/agent\/mon<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\" style=\"font-family: 'Roboto';\"><strong>Also Read: <\/strong><a href=\"https:\/\/www.proprofschat.com\/blog\/liveagent-alternatives\/\">10 Best LiveAgent Alternatives to Upgrade and Improve Customer Support<\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.tawk.to\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tawk.to<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Free and freemium live chat with basic features, good for small businesses.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"240\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA7.jpg\" alt=\"\" class=\"wp-image-39512\"\/><\/figure>\n\n\n\n<p>Tawk.to is one of the best free alternatives to Olark live chat that you can try. This free live chat solution helps you communicate in 45+ languages. That means you can communicate with visitors from different regions in their native language at ease. It even allows you to add tags to the conversation. This will enable your agents to find critical conversations during an ongoing chat and find the best possible customer solution.<\/p>\n\n\n\n<p>On top of this, you get to track visitors based on their geo-location. This would allow you to guide them to your native stores or the next best option hassle-free. You will get message sneak-peek, agent-to-agent messaging, access to visitor information before a chat starts, and much more.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps you have a conversation in 45+ languages<\/li>\n\n\n\n<li>Allows you to store unlimited chat history<\/li>\n\n\n\n<li>Offers data on visitor engagement<\/li>\n\n\n\n<li>Provides detailed reports &amp; analytics<\/li>\n\n\n\n<li>Enables agents to switch from chat to video call<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>They give their users the option to hire an agent at the charge of $1\/hour\/agent, which fits companies who do not wish to employ a support team for their business.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>The chat notifications seem to get delayed by 2-4 minutes. This has caused a lot of issues for agents as they miss out on support opportunities regularly.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<p>Free live chat software.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\" style=\"font-family: 'Roboto';\"><strong>Also Read: <\/strong><a href=\"https:\/\/www.proprofschat.com\/blog\/tawk-to-alternatives\/\">11 Best Tawk.to Alternatives for Elevating Customer Service<\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.userlike.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Userlike<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Live Chat &amp; AI Customer Support<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"287\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA8.jpg\" alt=\"\" class=\"wp-image-39513\"\/><\/figure>\n\n\n\n<p>Userlike is a customer support tool that brings together messaging platforms, automation, and real-time chat at the same time. This customer messaging platform has helped 100\u2019s of businesses meet their support and sales goals efficiently.<\/p>\n\n\n\n<p>Userlike is also known for its sticky chat feature. This internal chat logic system helps returning customers connect with the same agent they had a conversation with the last time. But in case the agent is offline or not available, then their chats are distributed to another agent based on a fair round-robin system.<\/p>\n\n\n\n<p>Besides this, you also get access to complete customer profiles, integrations with CRM platforms, chat ratings and feedback, pre and post-chat surveys, and more. You can also answer incoming support requests from different messaging channels and manage them from its dashboard.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Helps customers avoid long queues<\/li>\n\n\n\n<li>Offers all-inclusive integration button<\/li>\n\n\n\n<li>Provides smart customer profiles for agents<\/li>\n\n\n\n<li>Integrates with powerful CRM platforms<\/li>\n\n\n\n<li>Capture customer feedback with a post-chat form<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>Transfers chat in a matter of seconds with its round-robin management feature. This has helped customers avoid wait time or long queues easily. What\u2019s more, its combination with the chatbot helps users manage both complex and common queries in real-time.<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>It doesn\u2019t offer a mobile app yet. It\u2019s a drawback for those who would like to offer support to customers without being confined to their seats 24&#215;7.&nbsp;<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free Plan:<\/strong> $0\/mon<\/li>\n\n\n\n<li><strong>Team Plan:<\/strong> $90\/mon<\/li>\n\n\n\n<li><strong>Corporate Plan:<\/strong> $290\/mon<\/li>\n\n\n\n<li><strong>Business Plan:<\/strong> $720\/mon<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-verse\"><strong>Read More: <a href=\"https:\/\/www.proprofschat.com\/blog\/userlike-alternatives\/\">10 Best Userlike Alternatives to Boost Your Conversions in 2026<\/a><\/strong><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/purechat.com\/free-trial-live-chat\" target=\"_blank\" rel=\"noreferrer noopener\">Pure Chat<\/a><\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Best for entrepreneurs &amp; small teams<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"260\" src=\"https:\/\/www.proprofschat.com\/blog\/wp-content\/uploads\/2023\/01\/OA9-1.jpg\" alt=\"\" class=\"wp-image-39515\"\/><\/figure>\n\n\n\n<p>Pure Chat is the last Olark alternative on our list that we\u2019d like you to consider. If you\u2019re looking for a simple and affordable live chat solution to manage your support queries, then Pure Chat is your calling. You can customize the chat widget as per the look and feel of your website. You can even add your branding to give it an authentic look.&nbsp;<\/p>\n\n\n\n<p>Besides that, you can transfer files during an ongoing chat to help customers get a better solution. Pure Chat also offers its clients a full-fledged mobile app compatible with iOS and Android devices. This gives your agents the ability to answer an incoming support request anytime, anywhere.<\/p>\n\n\n\n<p><strong>Top 5 Key Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers in-depth chat analytics<\/li>\n\n\n\n<li>Provides access to visitor information<\/li>\n\n\n\n<li>Allows you to customize chat widget<\/li>\n\n\n\n<li>Offers integration with leading platforms<\/li>\n\n\n\n<li>Provide anytime, anywhere support<\/li>\n<\/ul>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<p>We like how this platform is easy to integrate with your website. Just five simple steps, and it is already integrated.&nbsp;<\/p>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<p>Unfortunately, Pure Chat lacks chatbot functionality. That means those of you who are specifically looking for automation in a live chat system might not go for this tool at all.<\/p>\n\n\n\n<p><strong>Pricing Details:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Growth Plan:<\/strong> $39\/mon<\/li>\n\n\n\n<li><strong>Pro Plan:<\/strong> $79\/mon<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Complete_Comparison_of_All_Olark_Chat_Alternatives\"><\/span><strong>Complete Comparison of All Olark Chat Alternatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Our list of alternatives have been discussed in detail. We hope it helps you narrow down the best Olark alternative for your business. But just in case you need a complete overview comparison of all the tools mentioned before, then we\u2019ve prepared a table for you below. It compares all the Olark alternatives based on some essential features.<\/p>\n\n\n<div id=\"tablepress-24-scroll-wrapper\" class=\"tablepress-scroll-wrapper\">\n\n<table id=\"tablepress-24\" class=\"tablepress tablepress-id-24 tablepress-responsive\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Features<\/th><th class=\"column-2\">Chatbots<\/th><th class=\"column-3\">Announcement<\/th><th class=\"column-4\">Integrations<\/th><th class=\"column-5\">Automatic Routing<\/th><th class=\"column-6\">Proactive Messages<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\"><b>ProProfs Chat<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\"><b>Zendesk Chat<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">No<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\"><b>Help Scout<\/b><\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">No<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\"><b>LiveChat<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\"><b>Drift<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">No<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\"><b>Intercom<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\"><b>LiveAgent<\/b><\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">Yes<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\"><b>Tawk.to<\/b><\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">No<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\"><b>Userlike<\/b><\/td><td class=\"column-2\">Yes<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">Yes<\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\"><b>Pure Chat<\/b><\/td><td class=\"column-2\">No<\/td><td class=\"column-3\">No<\/td><td class=\"column-4\">Yes<\/td><td class=\"column-5\">Yes<\/td><td class=\"column-6\">No<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<\/div><!-- #tablepress-24 from cache -->\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Concluding_Verdict_Which_Olark_Alternative_to_Choose\"><\/span><strong>Concluding Verdict: Which Olark Alternative to Choose?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>After careful consideration of&nbsp; Olark alternative listed above, we\u2019ve chosen <a href=\"https:\/\/www.proprofschat.com\/\">ProProfs Chat<\/a> as our concluding choice.<\/p>\n\n\n\n<p>And the reason is apparent.&nbsp;<\/p>\n\n\n\n<p>ProProfs Chat offers a<a href=\"https:\/\/www.proprofschat.com\/features\/\"> list of features<\/a> that can help your business offer the best possible service experience to customers. It automates your support queue. You can even route chats automatically. You can boost your engagement with multiple visitors at the same time using <a href=\"https:\/\/help.proprofschat.com\/set-up-live-chat-announcements\">announcements<\/a> and <a href=\"https:\/\/help.proprofschat.com\/enable-live-chat-greetings\">chat greetings<\/a>.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s not forget, ProProfs Chat also <a href=\"https:\/\/www.proprofschat.com\/integrations\/\">integrates with various platforms<\/a>, helps you offer support anytime, anywhere, and even provides multilingual support. What\u2019s more, it starts at $10\/user\/mon. This live chat software is a win-win tool for all.<\/p>\n\n\n\n<p>But if you still wish to explore other tools, we hope our list of Olark live chat alternatives helps you find the best replacement option.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to switch from Olark but don\u2019t know what to choose instead?&nbsp; If that\u2019s your train of thought, you\u2019ve landed on the right piece. We\u2019re discussing Olark alternatives that can help your business replace it with the right match.&nbsp; Our team has collaborated and created a quick guide for you. We will cover the following&#8230;<\/p>\n","protected":false},"author":11,"featured_media":36228,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-36147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternatives"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>List of Best Olark Alternatives &amp; Competitors In 2026<\/title>\n<meta name=\"description\" content=\"Want to replace your Olark live chat with the best alternative in the market? Explore top 10 Olark alternatives with us here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofschat.com\/blog\/olark-alternatives\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"List of Best Olark Alternatives &amp; Competitors In 2026\" \/>\n<meta property=\"og:description\" content=\"Want to replace your Olark live chat with the best alternative in the market? 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